National Utility Company

This DACH-based energy leader transformed its field operations with a GPS-enabled mobile app—cutting inspection reporting time by 65% and clearing maintenance backlogs 2x faster.

  • Time to hire – Less than 2 weeks
  • Core team – 2 mobile developers, 1 backend engineer, 1 QA, 1 BA, 1 delivery manager
  • Duration – Ongoing
  • Budget – EUR 600k+ 
React Native
Node.js
Azure
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About the company

Energy
Founded 1990s
DACH region
500+ field staff

A national utility provider operating across the DACH region, delivering large-scale energy and infrastructure services. The company manages thousands of field assets and required a scalable solution to replace inefficient paper-based inspections and improve real-time asset visibility.

Energy
Infrastructure Management
Field Services

Project Overview

A national utility provider in the DACH region partnered with our team to develop a mobile-first field operations app aimed at eliminating paper-based inspections and improving asset maintenance efficiency. The application required GPS integration, offline data capture, real-time syncing, custom form building for regulatory checks, and a role-based dashboard for streamlined repair and dispatch coordination.

Our Talent as a Service model enabled rapid team assembly and agile delivery. The solution was designed to function even in remote areas with limited connectivity, syncing data when online. Field technicians can now conduct inspections, report issues, and trigger maintenance workflows directly from their mobile devices.

Role-specific dashboards empower dispatchers and repair teams with real-time asset data, while compliance teams benefit from auto-generated documentation derived from field activity.

Challenges and Pains

01

Manual and Time-Consuming Field Inspections

The client relied heavily on paper-based processes for field inspections, which led to slow reporting, frequent errors, and a lack of real-time visibility into asset status.

02

Lack of Real-Time Data and Coordination

Dispatch and maintenance teams operated with outdated information, causing delays, miscommunication, and inefficient use of resources across field operations.

03

Compliance Risks and Documentation Gaps

Manual documentation created compliance risks and audit challenges, with no standardized system for capturing, storing, or accessing field data efficiently.

04

Need for Offline Functionality and Sync

Field teams often worked in remote locations with limited connectivity. The client needed a robust offline solution that could reliably sync once back online—something their internal IT resources couldn’t deliver alone.

Solution

To address the utility company’s field operations challenges, we assembled a dedicated team in under two weeks. The team included two mobile developers, a backend engineer, a QA specialist, a Business Analyst, and a Delivery Manager. Together, they developed a GPS-enabled mobile app designed for real-time asset tracking, offline data capture, and automated compliance workflows.

 

  • Rapid Onboarding: Our Talent as a Service model enabled fast team deployment, ensuring zero delays in project initiation.
  • Mobile-First Expertise: The team brought deep experience in building mobile applications with React Native, capable of handling complex offline-first functionality and real-time syncing.
  • Workflow Automation: We implemented role-based dashboards and custom form builders, streamlining asset inspections, dispatch coordination, and maintenance scheduling.
  • Full Lifecycle Management: Our team managed everything from architecture and QA to ongoing support, allowing the client to focus on scaling the solution across operations.

Service line:

Client’s request
NDA
Review of developers’ CVs
Interview with developers
Final proposal
Signing contract
Onboarding and Kick-off
Client’s request
NDA
Review of developers’ CVs
Interview with developers
Final proposal
Signing contract
Onboarding and Kick-off

Tech stack

React Native
Node.js
PostgreSQL
Azure

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How We Solved the Challenges

Assembling a Dedicated Team in Under Two Weeks

To meet the urgent need for a modern field solution, we quickly assembled a skilled six-person team. This included two mobile developers, one backend engineer, one QA specialist, a Business Analyst, and a Delivery Manager. The team’s combined expertise enabled efficient execution of the field app, from architecture to deployment.

Overcoming the Challenge of Replacing Manual Processes at Scale

Large-scale utility operations depend on consistent, real-time data—something paper-based processes simply couldn’t deliver. Our Talent as a Service model helped solve this by:

  • Providing operational agility: The dedicated team became an integrated extension of the client’s workforce, supporting field staff with real-time tools and workflows.
  • Scalable team structure: The team adjusted its focus as the project evolved, from core feature delivery to user adoption and compliance automation.
  • End-to-end support: We managed all technical and administrative aspects, allowing the utility provider to focus on operational rollout without internal resource strain.

Delivering Industry-Specific Functionality for Field Operations

The utility sector’s complex compliance needs and remote field conditions demanded specialized features. We addressed this by:

  • Deploying mobile and backend experts: Developers with deep experience in React Native and Node.js delivered GPS tracking, offline sync, and real-time reporting.
  • Tailoring tools to the field: Features like custom form builders and role-based dashboards were designed to align with daily field routines.
  • Ensuring data reliability: The QA engineer implemented rigorous testing for offline behavior and sync integrity, guaranteeing system dependability in remote environments.
65% Inspection time reduction
2x faster Maintenance backlog cleaning
Field data To generate compliance documentation automatically