Software Maintenance and Support Services that keep improving the product
With our software maintenance and support services, the work changes shape after launch but does not stop. Spare capacity goes into improvement rather than caretaking.
30+months of ongoing support for Thrive
When to choose software support and maintenance
It is the right service when the situation sounds like this.
- The product is live, and the team that built it has moved on.
- Dependencies are years out of date and nobody owns the upgrades.
- We pay for support, but nothing ever gets better.
What our software maintenance and support services include
- Agreed response expectations and a visible backlog
- Dependency, security and platform upkeep scheduled
- Improvement capacity reserved and reported on
How it works
- 1
Tell us the outcome
The product, the platform problem or the delivery brief. A complete specification is not required.
- 2
We propose the first step
Discovery, a defined build or a smaller first phase, with the commercial model that fits it.
- 3
Start with the smallest useful commitment
Usually discovery or a first delivery phase, so the decision to continue rests on real work.
- 4
Build with named owners
Named people, agreed measures and a release cadence you can hold us to.
Engagement models
A Statement of Work covers the build. Fixed price when the scope is settled, time and materials when it genuinely is not. If nobody can write the scope yet, discovery is contracted first and separately.
- Fixed price
- Best for: A defined build, migration, feature or support scope
- How it works: Statement of Work with agreed scope, acceptance and schedule
- Time and materials
- Best for: Evolving product work where scope is still being learned
- How it works: Statement of Work with a rate card, a capacity commitment and reporting against it
Case studies
Software support and maintenance in practice: products we have kept running and improving long after launch.
38% Decrease of downtime in 6 monthsBuilt a monitoring and alerting system for solar and wind farms, with predictive fault detection, and have run it since 2023.Renewable Energy Operator, EU
2 Hours for Developer SelectionOne embedded full-stack developer, selected in two hours, has worked on the product for more than 30 months.Thrive, Ireland
40% Reduced development costFilled the first role in 7 days and has supported a process-automation platform with two senior developers since 2022.AVIDENO, Switzerland
What clients say
“Intelvision’s project management is consistently strong.”
Christopher WeindlCEO, ING+
“They take care of their developers and stay very close to them to ensure everything is well with us.”
Jérôme ThieventCo-Founder, Kiflo
“Intelvision provided us with a full team that joined the project quickly and without delays.”
Andrew DenysovClient, Pennsylvania
More software development services
Software development overviewDeep Discovery
The first paid step when the brief is not settled yet. You get the scope, the architecture direction and the delivery plan the build will actually run on.MVP and product development
A first production release that real users can judge, not a prototype. The smallest version that proves the product, on an architecture ready for the next one.Platform development
Long-lived systems with real data, real integrations and more than one audience. One cross-functional team holds the architecture and runs delivery release after release.Migration and modernization
An aging platform that has to keep serving the business while it changes. Delivery never stops, and the old system is retired only once the new one carries the load.Major features and integrations
A defined change inside a system you already run, built to your codebase, your release process and your constraints, with the integration risk found before launch.
Get software maintenance and support services
The product, the platform problem or the delivery brief. We will tell you whether it needs discovery, a defined delivery phase, or a different route entirely.
Talk to an expert
Yurii Kotula
CEO and Engineering Leader
Your first call is with Yurii. Send the form, or pick a time in his calendar.
Book a call with Yurii